Frequently asked questions


Do I need a referral?

No. Private patients do not need a referral to see our therapists.

Patients with approved Work Cover claims, Department of Veterans Affairs and TAC claims require a referral from a GP or surgeon so that accounts can be directed to the relevant insurance company.

What do I bring to my appointment?

Please bring any xrays, scans or tests relating to your injury or condition. If you are claiming through WC or TAC please bring your claim number or employer details.

How much does it cost?

Initial Consult $105

Standard Consult $85

Discounts are offered for all health care card holders.

Work Cover, TAC and DVA clients will have their accounts sent directly to the relevant insurance company.

Can I claim through my private health insurance?

Yes we are registered with all funds as Occupational Therapists. The rebate will depend on the level of cover of your policy. Some funds may also cover splints and rehabilitation equipment. 

Is hand therapy covered by medicare?

Medicare provides a rebate on therapy costs only if your doctor has placed you on a Chronic Disease Management Plan (previously known as an Enhanced Primary Care Program). You will need to pay for your consult on the day then our administrative team can claim a rebate of $52.95 on your behalf.